Hosting CRM
Relationship-First
Customer Management
Lifecycle tracking, lead scoring, automated follow-ups, deal pipeline, campaigns, Signal capture tools, and built-in privacy-first web analytics — everything you need to turn leads into champions.
Features
Everything you need to grow relationships
Relationship Summary
Open any contact and get a 30-second briefing from the full timeline — every email, task, deal, and note — plus the next moves that matter.
Assisted Email Drafting
Tell us the intent and tone; we draft a personalized subject line and body that sounds like you wrote it. Built into campaigns, sequences, and one-off outreach.
Contact Lifecycle
Automatic stage tracking from lead to champion. Rule-based inference keeps every contact in the right bucket without manual work.
Lead Scoring
Smart 0-100 scoring based on form submissions, email engagement, revenue history, and recency. Know who to talk to first.
Auto Tasks
Follow-up suggestions generated from real signals: form submissions, email clicks, lifecycle transitions, and overdue payments.
Deal Pipeline
Visual kanban pipeline from open to won. Track value, expected close dates, and tie every deal to a contact.
Workflow Automations
Trigger-based workflows: tag contacts, change stages, create tasks, send emails, or fire webhooks — no code required.
Email Campaigns
Segment-targeted email campaigns with personalization tokens, CSV import, and engagement tracking. Drafting assistance and drip sequences on Pro.
Signal Tools
Embeddable forms, schedulers, surveys, testimonials, and payment buttons. Every submission and payment flows straight into the contact timeline.
Pulse Web Analytics
Privacy-first, cookieless site analytics built in — trend charts, realtime "online now", conversion Goals, and search & AI crawler visibility. Identified visits land on the contact timeline. Free on every plan.
Contact Relationships
Track who knows whom. Link contacts together and see every connection listed on the contact record.
Smart Blocks
A/B test website content blocks — headlines, pricing, testimonials, live counters — and auto-promote the winner.
Reach Campaigns
Multi-channel campaign distribution from one pitch — email, Signal tools, and the partner network.
Pulse Web Analytics
See the visit before it becomes a lead
Most CRMs make you pay for a separate analytics tool. Hitt CRM ships with Pulse: privacy-first, cookieless web analytics — one script tag, unlimited sites, on every plan including free. And because it lives inside your CRM, a known contact's visit doesn't stay anonymous: it lands on their timeline, surfaces on your Today view, and shows up in your Live feed while they're still on the page.
Realtime
Visitors online now and the pages they're on, refreshed every 30 seconds.
Goals
Track conversions on a path visit or custom event — completions and rate per window.
Crawler visibility
See Googlebot and the AI crawlers (GPTBot, ClaudeBot…) hitting your site — separated from human traffic.
Timeline bridge
Visits from known contacts land on the CRM timeline and your Today view.
How It Works
From lead to champion in four steps
Add Contacts
Import or add contacts manually. Every interaction creates a unified timeline.
Track Lifecycle
Automatic stage inference: lead → engaged → customer → champion. No manual tagging.
Score & Prioritize
Lead scoring surfaces who to talk to first. Auto-tasks ensure no follow-up falls through the cracks.
Close & Grow
Track deals through your pipeline. Automate workflows. Turn customers into champions.