Articles

Practical guides for modern revenue teams

Honest writing on lead scoring, pipeline hygiene, sales automation, customer retention, outreach, and the messy realities of building a relationship-first sales motion that actually works.

27 articles
Sales7 min read

Sales Follow-Up Cadence: How Many Touches Before You Quit

Most deals are lost to silence, not to a no. Here is how many follow-ups it actually takes, how to space them, and when persistence turns into pestering.

Paul HittJun 9, 2026
Customer Success7 min read

The Sales-to-Success Handoff That Keeps the Deal Sold

You can win the deal and still lose the customer in the first thirty days. Here is how to run the handoff between sales and onboarding so nothing — and no context — gets dropped.

Paul HittJun 9, 2026
Sales7 min read

Building a Referral Pipeline From Your Happy Customers

Your best leads already trust you — they just haven't introduced you yet. Here is how to turn satisfied customers into a repeatable referral pipeline instead of hoping for word of mouth.

Paul HittJun 9, 2026
Sales7 min read

Handling Sales Objections Without Getting Defensive

Most objections aren't rejections — they're requests for information dressed as a no. A repeatable method for hearing the real concern, answering it honestly, and keeping the deal moving.

Paul HittJun 8, 2026
Outreach6 min read

Writing Cold Emails That Get Replies

A cold email lives or dies in the first line and the single ask. The anatomy of a message a busy stranger actually answers — relevance over volume, every time.

Paul HittJun 8, 2026
Analytics7 min read

Sales Velocity: The One Number That Ties Your Pipeline Together

Sales velocity folds four metrics into one number that answers the question every founder actually has: how fast is revenue moving, and which lever speeds it up?

Paul HittJun 8, 2026